Features
Call Rey answers calls, answers questions from your info, takes details, transfers to you and records the call. Those run today in the agent Rey is built on. The dashboard, apps, booking and integrations are being built for launch.
On the call
What Rey does while it talks with your caller.
Answers every call, any hour
Nights, weekends and the minutes you are busy with a customer. No hold music and no voicemail maze.
Sounds like a person, says it is an AI
Natural, warm voice, and callers can interrupt it like a real conversation. If someone asks, Rey says plainly that it is an AI assistant.
Answers from your info, not guesses
Hours, services, service area and prices come from what you give it. When it does not know, it takes a message instead of making something up.
Takes the details
Name, callback number and what they need, saved as the call goes, so you still have the lead if the caller hangs up early.
Looks up an existing booking
A returning caller can ask about their job or appointment. Rey finds it by the number they are calling from.
Transfers to a person
Hands the call to you or your team with a quick whisper of who is calling and why, and takes a message if nobody picks up.
Texts the caller a link
Sends a link by text during the call, for example a location pin or a page they need.
Recording and transcript
Each call can be recorded and transcribed so you can check what was said. See our call-recording page for disclosure.
Books the appointment
Books straight onto Google Calendar, Square Appointments, Calendly or Acuity, or texts your booking link.
English and Spanish on every call
Rey answers in the caller’s language. Today the agent hands Spanish callers to a person.
Spam blocking
Robocalls and spam are screened out before they take your minutes.
After the call
What you see and what happens next.
Which ads booked appointments
Connect Google Ads and Rey reports calls that became bookings, so you see cost per booked appointment.
Google review requests
After an appointment, Rey can text a review request (with the caller’s consent) and draft replies to new reviews for you to approve.
Website chat
The same assistant on your website as a chat box, free on every plan.
Zapier
Send calls and bookings to the tools you already use through Zapier.
Facebook Messenger and Instagram DMs
Rey answers messages, not just calls.
Native CRM connections
Jobber, Housecall Pro, GoHighLevel and HubSpot first, then others by request.
Reminders and rebooking texts
Appointment reminders, “time for your next visit” texts and filling cancelled slots from a waitlist, consent first.
Your dashboard and app
Where you see every call, lead and booking. On the web, iPhone and Android.
Inbox for every call
Each call with a summary, transcript and recording. Search, star, archive, and tap to call back.
Leads and callers in one list
Everyone who called, what they wanted and what happened next, so follow-ups don’t slip.
Bookings
Appointments Rey booked, next to the call that booked them.
iPhone and Android apps
Push notification the moment a call ends, with the summary. Tapping it opens that exact call.
Listen in and take over
Get a notification while Rey is on a live call, listen from the app, and take the call yourself without the caller being dropped.
Team roles
Give staff their own logins with the access they need.
Setup and your account
Getting started, and leaving if you want to.
Ten-minute setup
Pick your business type, find your business on Google or paste your website, check what Rey learned, and hear a test call before you go live.
Keep your number
Forward your existing line to Rey, or get a new local number.
Name your receptionist
Pick the voice and the name callers hear. Rey uses your business name in the greeting.
Seven-day free trial
All features for seven days. You add a card when you go live.
Honest cancellation
Cancel in one tap. The app shows how to turn off forwarding, and your number is released right away.
Suite front desk
One shared line for a salon suite or shared space that books each caller with the right person.
“Running today” means Ace, the AI agent Call Rey is built on, already does it on calls for 24 Hour Car Unlocking. Launch features are planned, with no promised dates. About the app →
Stop sending callers to voicemail.
Join early access and we’ll reach out when there’s a spot. Or book a demo and hear the agent for yourself.