Privacy policy
Last updated: November 15, 2026
Call Rey is an assumed name of RDR Brands LLC, Texas. This policy explains what information Call Rey (“we”) collects and how we use it. Part 1 covers this website today. Part 2 covers the Call Rey app and service, which aren’t launched yet. It describes how we plan to handle that data and will be updated before launch.
Part 1: This website
What we collect
- The early-access, demo and partner form. What you type: your name, email, phone if you give it, business name and type, and your message. It’s emailed to us and not stored in a database on this site.
- Security checks. The form uses Cloudflare Turnstile to block spam. Turnstile processes technical signals from your browser to tell people from bots. See Cloudflare’s privacy policy.
- Server logs. Our host, Cloudflare, processes standard request data such as IP address, browser type and the pages requested, to deliver and protect the site.
What we don’t do
- No advertising or tracking cookies, and no third-party analytics on this site.
- We don’t sell or rent your information.
- We don’t add you to marketing lists from the form. We use your details to reply to your request.
Part 2: The Call Rey service (applies at launch)
Business account data
When a business signs up, we’ll collect:
- account details: name, email, phone
- business information used to answer calls: hours, services, prices, service area
- team members’ logins and roles
- billing details, handled by our payment processor; we don’t store full card numbers
Caller data (processed for the business)
When someone calls a business that uses Call Rey, we process the following on that business’s behalf, as its service provider:
- the caller’s phone number
- call audio, recordings and transcripts
- AI-written summaries
- the details the caller gives, such as name, address, what they need, and bookings
The business controls that information. Callers who want to access or delete it should contact the business, and we’ll help the business respond. See call recording and AI disclosure.
App data
The Call Rey app will store:
- a device token, so we can send push notifications about calls
- basic device and crash information, to fix problems
We won’t use device advertising identifiers or track you across other apps.
Integrations
If a business connects another service, such as Google Calendar, Square, Google Ads, Google Business Profile or Zapier, we access only what that connection needs to work. The business can disconnect at any time.
AI processing
Calls are handled by AI models from our providers, which may include Anthropic, the maker of Claude. We use providers that don’t train their models on this data under our agreements with them.
Service providers
We use companies that help us run Call Rey, including:
- telephone and speech providers (for example Twilio)
- AI model providers
- hosting (Cloudflare)
- payments (Stripe)
- error monitoring
They may process data only to provide their service to us.
Retention and deletion
Recording and transcript retention will depend on the plan and will be published before launch. When a business closes its account, we delete its data after a set period, except what the law requires us to keep, such as billing records.
Security
We use encryption in transit, access controls and providers with strong security programs. No system is perfectly secure. We’ll tell affected users about a breach as the law requires.
Children
This site and Call Rey are for businesses and aren’t directed to children under 13.
Your choices
You can ask us what information we have about you, or ask us to correct or delete it, by emailing hello@getcallrey.com. Depending on where you live, you may have additional rights under state law.
Changes
We’ll post updates here and change the date at the top. Significant changes for app users will be announced in the app or by email.
Contact
RDR Brands LLC, doing business as Call Rey, Texas. hello@getcallrey.com