An AI answering service for locksmiths, towing and roadside
This is where Call Rey started. Ace, the AI agent Rey is built on, answers calls for 24 Hour Car Unlocking, our own lockout and roadside business. Ace quotes from the price list, checks the service area, takes the vehicle and location, texts a location link, looks up a customer’s active job, and transfers to dispatch.
Why it matters
Someone locked out of their car calls until somebody answers. If that isn’t you, it’s a competitor.
Roadside calls come at all hours, and the details (vehicle, exact location, callback number) matter.
Calls Rey handles
- “I locked my keys in my car.”
- “How much for a lockout?”
- “Where’s my technician?”
- “I need a tow from the highway.”
What Rey does for you
- Running todayQuotes from your price list, with the price spoken in plain dollars
- Running todayChecks the caller’s ZIP against your service area
- Running todayTakes vehicle, location and callback number as the call goes
- Running todayTexts the caller a link to drop a pin on their exact location
- Running todayLooks up an active job by the caller’s number and names the tech who’s coming
- Running todayTransfers to dispatch or a specialist, with a whisper and a no-answer fallback
- Running todayCancels a caller’s own job only after confirming which one and getting a clear yes
Good to know
- On 24Hr’s line, Ace is wired into our own dispatch system. For Call Rey customers, job lookup will need a connected system; quoting, intake, location links and transfers work on their own.
- Rey tells anyone in danger, such as a child or pet locked in a hot car, to call 911.
Plan that usually fits
Pro or Business
Round-the-clock volume and live transfers to dispatch.
Compare plans →Questions from locksmiths and towing
Is this really running on a live business?
Yes. Ace, the agent Rey is built on, answers calls for 24 Hour Car Unlocking, the founder’s locksmith and roadside company. We don’t publish call counts until we’ve measured them properly.
Can it dispatch a tech automatically?
On 24Hr’s line, Ace hands the lead to our dispatch system. For other businesses, automatic dispatch would depend on connecting your software, which isn’t part of the launch list.
Also see
Stop sending callers to voicemail.
Join early access and we’ll reach out when there’s a spot. Or book a demo and hear the agent for yourself.