After-hours answering service
Call Rey works as an after-hours answering service: forward your line to Rey when you close, and it answers every night, weekend and holiday call. It answers questions, takes the caller’s details, and transfers only the calls you mark urgent to whoever is on call.
Forward only when closed
Use your carrier’s scheduled or no-answer forwarding, so you keep answering during the day.
Urgent goes through
Calls you mark urgent ring your on-call phone, with a whisper of who’s calling. The rest wait for morning as detailed messages.
Morning summary
At launch, each call’s summary arrives in the Call Rey app, so the morning starts with a list, not a voicemail box.
Ace, the agent Rey is built on, already answers 24-hour calls for our own locksmith and roadside business. See how it handles them →
After-hours questions
Can I use Rey only after hours?
Yes. Set your phone to forward to Rey only when you’re closed, or when you don’t pick up within a few rings. Most carriers support conditional forwarding.
What happens with a true emergency at night?
You decide which calls are urgent. Rey can transfer those to your on-call phone and take messages for everything else. Anyone in danger is told to call 911.
Do I pay for the whole day?
You pay for minutes Rey is actually on calls, within your plan. After-hours-only use often fits a smaller plan.
Related
Stop sending callers to voicemail.
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